Monday, August 14, 2017

Chewy, how could you do this to us?

Like most of our blogging buddies, Jessie and I are big fans of Chewy.com for all our food and treat needs! But we discovered something this weekend that makes us very sad.


 This is Jessie getting her camel treatments. She has to get subcutaneous fluid treatments every single day because of her kidney disease. Momma buys the bags of fluid -- called "lactated ringers" -- online. We had been using a company called Pet360. We found out this weekend they were taken over by Chewy. Great, now we can get this necessary product from the website we already love, woohoo!!!

"WHAT??? Really???"

But when we checked Chewy, we found that they STILL don't carry lactated ringers!! It made us SO sad that they would take over another company but then not carry all the things that the other company did! We found another (more expensive) source for lactated ringers, but we're still hoping that Chewy might decide to carry them in the future. We emailed, and they just said they'll add it to their Wish List of future products.

"Please, Mr. Chewy??"

If you use Chewy, please email them at service@chewy.com and request that they start carrying lactated ringers! Maybe that will get it moved up higher on their Wish List. Jessie would really appreciate it!

17 comments:

  1. oh no, so sorry, hope they listen to you...

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  2. Hari OM
    Oh that is a great shame indeed... but I am sure that Chewy will give it some attention now you have raised the issue. Here's keeping paws crossed! Hugs and wags, YAM-aunty xxx

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  3. We are on the ball with the email. Hopefully it will happen REAL soon. Hugs Mags

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  4. Aww, we will definitely do that for you! Tell people to contact via Twitter and Instagram too!

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  5. Chewy is usually a very considerate company. We hope they will listen and we will add our voices too.

    Woos - Lightning and Misty

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  6. Jessie girlfriend you are making me look bad...you are taking your subqs like a good girl. I squirm and move all around. Mom has to hold the needle in place and sometimes she had to put me in a choke hold.
    Sometimes the bribe of sardines while it is going on works sometimes it does not.
    You are a very smart and obedient girl...me not so much.
    Mom keeps hoping it will dawn on me that they are good for me.
    The stuff I use is call sodium chloride not lactated ringers. wonder if they are the same?
    We get it from the vet 'cause mom is worried she'd by the wrong stuff
    Hugs madi your bffff

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    1. We might use something different because you're a kitty? Or it could be different names for the same stuff! We used to buy it from our vet, but it was $60 a bag from her and only $11 a bag from Pet360!!!! One bag is 4 treatments, and I do treatments every day, so that's a BIG difference for us!

      I'm usually a good girl during treatments, though sometimes I squirm around and jump when Momma's trying to put the needle in. Once it's in, I usually just sit there quietly until it's done. Momma gives me cookies during the procedure. (Casey gets a few too, for sitting off to the side like a good boy.)

      Jessie!

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  7. We hope they will listen to your request!
    Cammie!

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  8. Chewy is such a wonderful and caring company. I bet they'll be carrying just what you need soon!

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  9. Chewy is usually great about listening, we really hope they start carrying it soon!!
    xoxo
    Arty & Jakey

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  10. We surely hope that Chewy will listen. WE will send our email!
    hug
    Hazel & Mabel

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  11. oh I hope they will add it to their product list soon... they have a super service and a heart for all pups, so I'll bet you can order your magic potion there soon ;o)

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  12. Oh nose, I do hopes Chewy listen to you and gets your thingys in (I haf to confess I haf no idea what they are?)
    Loves and licky kisses
    Princess Leah xxx

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  13. My name is Natalie from Chewy.com. Thank you so much for bringing this to our attention. Our team is working on this for you, and we want you to know that we're here to help! If you need anything at all, please don't hesitate to reach out. We're here 24/7. Thank you!

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    1. Thanks so much, Natalie! We have a lot of faith in Chewy. :) We hope to hear you're carrying lactated ringers real soon!

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